Monitor and Respond to all Social Media in Real Time

Engage with your customers across the entire social spectrum

Track all conversations related to your brand, filter the noise and respond directly as a team to delight your customers

Real-time analytics of all social media activity, so you can respond to conversations as they are taking place

Deliver personalized social customer care to drive proactive customer relationship management

Monitor in real-time

Monitor all major social networks, news sites, blogs, and forums

Respond faster and smarter

Follow up on conversations regarding your brand across the entire social web

Track performance

Maintain high service levels by analyzing the performance of your team & competitors

Powerful Filtering

Focus on what's relevant to you with advanced filters for reporting, workflows, alerts

Beautiful analytics and reporting

Powerful insights on all social activities help you understand your customers

Go Mobile

Receive push notifications for important alerts, and engage with your customers on the go

Governance

Personal user accounts, configurable user roles and define granular access for any user

Integrations

Integrate social with business by connecting to your CRM and existing helpdesk systems

Would you like to empower your team for social customer service?