Monitor and Respond to all Social Media in Real Time
Engage with your customers across the entire social spectrum
Monitor in real-time
Monitor all major social networks, news sites, blogs, and forums
Respond faster and smarter
Follow up on conversations regarding your brand across the entire social web
Track performance
Maintain high service levels by analyzing the performance of your team & competitors
Powerful Filtering
Focus on what's relevant to you with advanced filters for reporting, workflows, alerts
Beautiful analytics and reporting
Powerful insights on all social activities help you understand your customers
Go Mobile
Receive push notifications for important alerts, and engage with your customers on the go
Governance
Personal user accounts, configurable user roles and define granular access for any user
Integrations
Integrate social with business by connecting to your CRM and existing helpdesk systems